Shipping policy
Thank you for shopping with Moomoé Beauty.
ORDER PROCESSING
All orders are processed within 1–5 business days. Orders are not shipped or delivered on weekends or holidays.
Please note that processing times may be extended during high-demand periods, holidays, or due to unforeseen circumstances.
SHIPPING TIMES
Estimated delivery times vary depending on your location and shipping carrier.
Estimated delivery time:
7–20 business days
Please note that delivery times are estimates and are not guaranteed.
SHIPPING DESTINATIONS
We currently ship to selected countries and regions worldwide. Available shipping destinations are displayed at checkout based on your location.
If your country or region is not available at checkout, we are currently unable to offer shipping to that destination.
We may expand our shipping destinations in the future as additional shipping options become available.
SHIPPING COSTS
Shipping costs are calculated at checkout.
A $7.99 shipping fee applies to orders below $49.
Enjoy free shipping on all orders of $49 or more.
TRACKING INFORMATION
Tracking information may be provided for certain orders depending on the shipping method and carrier used. If tracking is available, it will be sent to you by email once your order has been shipped.
CUSTOMS, DUTIES AND TAXES
Moomoé Beauty is not responsible for any customs fees, import duties, taxes, or other charges applied to your order. Any additional charges imposed during or after shipping are the responsibility of the customer.
DELAYS
Shipping delays may occasionally occur due to customs processing, carrier issues, weather conditions, or high shipping volumes. Moomoé Beauty is not responsible for delays caused by circumstances outside of our control.
LOST OR STOLEN PACKAGES
Moomoé Beauty is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier. If you experience an issue with your delivery, please contact the shipping carrier directly. However, you are always welcome to contact us and we will do our best to assist you.
CONTACT
If you have any questions regarding this Shipping Policy, please contact us at:
Moomoé Beauty